Explore our subscription packages
Basic IT Support Package - €250/month
Help Desk Support: Up to 5 hours of remote support for troubleshooting and minor issues
Software Management: Installation and updates for up to 3 applications
Network Monitoring: Basic monitoring of network performance and security
Data Backup: Monthly backups for critical files
Revisions: 1 on-demand revision for system configurations
Support: Email support with response times within 24 hours
Extras: Access to IT knowledge base and monthly activity report
Turnaround Time: Standard (1-2 business days for non-urgent requests)
Professional IT Support Package - €500/month
Help Desk Support: Up to 10 hours of remote and on-site support for troubleshooting, setup, and optimization
Software Management: Installation, updates, and license management for up to 5 applications
Network Monitoring & Security: Real-time monitoring, threat alerts, and firewall setup
Data Backup & Recovery: Weekly backups and data recovery support
Device Management: Remote monitoring of up to 10 devices (computers, servers, etc.)
Revisions: Up to 2 on-demand system configurations per month
Support: Priority email support with response times within 12 hours
Extras: Monthly performance and security reports
Turnaround Time: Expedited (same day for urgent requests)
Enterprise IT Support Package - €1000/month
Software & Device Management: Full management for up to 15 applications and 20 devices, including updates, configurations, and license tracking
Advanced Network Monitoring & Security: Comprehensive security suite with real-time monitoring, firewall management, and endpoint protection
Data Backup & Disaster Recovery: Daily automated backups, cloud storage integration, and disaster recovery planning
IT Infrastructure Management: Proactive server and network optimization, including hardware recommendations
Revisions: Unlimited on-demand revisions within project scope
Support: Dedicated account manager with direct line, 24/7 support availability
Extras: Weekly security audits, quarterly IT strategy sessions, and priority access to software updates
Turnaround Time: Premium (immediate response for critical issues)